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***If you have trouble with this website functionality, please updated your internet browser or use your smartphone. Feel free to contact us if you have any issues, we are happy to help.***

New Student Frequently Asked Questions:

1. Where are you located: Please see the FIND US tab of the website for details about location, free parking and maps to help you find your way without stress.

2. How do I signup for a class? Please go the Schedule Tab and click on date/class you desire. The system will prompt you to create an account and buy a pass. Buy the Explorer's pass for first time students. More detail instructions below.

3. Do I need to create a account first? We encourage you to create an account and buy the 'First time Students Promo: 3 classes for 40€' with PayPal or virement. Credits good for 6 weeks. If you are unsure, feel free to come try a class first and decide at the end of the class it you will pay the 22€ drop-in fee or buy the Promo. You will not be able to register in advance, so please email us to hold you a space or show up 10 mins before class time. Please note, during summer classes are subject to cancellation.

4. Can I come to try once before creating an account? Please see above.

5. Are there showers available? Sorry, there are no showers.

6. Where do I change my clothes? There is an open space at the back of the studio where you can change your clothes or many people use the WC/Bathroom stalls.

7. I don't own a mat. Do you have them for rent? We want to discourage you from buying a mat from a sports store or online. Most are not true yoga mats and are very slippery, shorter, too thin or too thick. Wait and save your money! A yoga mat is a personal preference and you must try them first to find the one that works best for your hands and knees. We have mats available for use free of charge for the first months. Please feel free to try all the mat styles and retry to find the one that you like the best before buying. We sell mats at the studio that are cheaper than what you find online for the same mat.

8. I'm nervous to come to my first class, I don't want to be the only one not knowing what to do. Firstly, please make sure you are signed up for an All Levels class, which is everything except Vinyasa Flow 1. Know that there are new students starting all the time, every day. The person next to you in class might have just started too. Most of our classes are ALL LEVELS, so there are many beginners in the class, you are not alone. We don't teach too fast, so you will be able to follow along just fine. And after a couple of classes you will know the basics and feel very comfortable.

9. I have a lot of back pain. I hear from my doctor and friends that yoga will help. I'm scared I will make it worse, what do you suggest? It is our experience as teachers that yoga can prevent and relieve back pain, or any pain in the body as long as the student goes slowly and doesn't push it in the beginning. If you feel any sharp pain, back out of the posture. Keep all your backbends very small/low as a beginner or anyone that has back issues. Make your focus about building strength, not flexibility, that will come in time. Overtime you will see how a yoga practice will change your life for the good!

10. I'm not flexible so yoga is not for me! Hey, we all have to start somewhere. When you don't stretch you become more stiff over time. As you age, this stiffness creates lower back problems and you are at a higher risk of getting hurt while playing sports or picking up something heavy. Likely you sit in a chair most of the day, your core strength is lacking, your muscles are tight, your posture is poor, so you have back and neck pain. It is important spend time stretching and strengthening to counterbalance this western lifestyle. Running/walking, playing sports might keep your cardio health in good shape but you are likely neglecting your core, small stabilizer muscles, movement of spine so you continue to have pain. Give yoga a try for 2 months and see how it can help you!

11. My mind is racing all the time, even in yoga class! What do I do? Be patient with yourself, it takes time to train the monkey mind ;-). Make your focus about aligning the postures then pay attention to your breathing. Counting your breaths. Or noticing every inhale and exhale. When your mind wondering away, thinking about what you will have for dinner that night or the list of to dos, don't get angry just redirect your mind back to the present moment and breath awareness. With lots of practice you will be able to have a calmer mind and feel more relaxed. There are many good books on Mindfulness and we offer a weekly class Thursdays 12h30 and occasionally Friday evening sessions too.


CANCELATION POLICY

We understand that that things come up and your schedule is very busy. Last minute cancellations will be accepted up until TWO hours prior to class. You can use your smartphone to enroll or cancel your attendance, see below. If you are within this two hour limit please still cancel via the website, a courtesy may be given to you. Many studios require a 24hr cancelation or even up to 3 days. This is a very generous policy so without your continued cooperation, we will not be able to continue this flexible cancellation policy. Thank you in advance!

CANCELING ONE CLASS

Log-in and you will be on your 'My Stuff/Dashboard' page, scroll down to find the all the classes that you are enrolled in. Click on the class that you want to cancel. Click CANCEL REGISTRATION at the bottom of the page, then click OK. You have now cancelled one class and will be taken back to your Dashboard, where you can verify. You will also receive an automated email cancelation confirmation.

BOOKING A CLASS

Log-in and click Schedule from the menu. Find on the calendar the class that you would like to attend - click on the day, then click the class time that opens below, then click ENROLL, then CONFIRM. You will now be taken back to your Dashboard, where you can verify that you are enrolled for that one class. You will also receive an automated email confirmation.

Using Your Smartphone to Cancel or Book
:
No problem! There is no specific app for the iPhone or android system, but you can bookmark www.YogaBalance.lu in your phone's browser and it will view just like an app. If you have an iPad there is an app, download from iTunes: Front Desk Client Kiosk.


PROBLEMS LOGGING IN?

From the website, click the link to reset your password. Check your emails, follow the link in the email to reset your password. If you still can't get into your account, please email info@YogaBalance.lu.

First time users - please remember to confirm your account by clicking on the first email you got after creating an account. If you lost this email, please email us.

SATURDAY/SUNDAY WORKSHOPS/CLASSES

We offer classes and occasional special themed Workshops on the weekends. Booking and paying in advance is preferred, but it is possible to walk-in 10 mins before a class start time and pay on the spot. Please check the schedule/calendar to make sure there is a Saturday class, they don't happen every week and are sometimes cancelled for weather, etc. Drop-in is 22€ for 90min weekend classes.

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YOGA ETIQUETTE: 10 RULES

  1. Please arrive a few minutes before class start time. If you are late please take your space as quickly and quietly as possible.
  2. Remove your shoes at the door and put your shoes on the shelf by the door. Please do not lean on the shoe shelves, they will fall! Use the square cubby hole shelves for your belongings to keep the floor space tidy. Please do not leave your things on the bench, it is for sitting while putting on your shoes.
  3. Respect the Space. Practicing yoga in a group setting creates a sacred, safe zone. Observe silence before, during, and after practice. Allow room for other students to come in. Refrain from unnecessary talking, grunts, and moans. Do not chew gum during class — it’s distracting and unsafe. Never adjust the lights, windows, blinds without permission. The blinds are old and can break very easily, only YB teachers should adjust the blinds. Mobile phones should be turned off or put on silent.
  4. Practice ‘saucha’, which means “cleanliness” or “purity”. Arrive clean and free of scents that might distract or offend others. Do bring a towel or your own mat if you sweat a lot.
  5. DON'T eat for two or three hours before class. If you practice yoga on a full stomach, you might experience cramps or nausea especially in twists, deep forward bends and inversions. Digesting food also takes energy that can make you lethargic.
  6. DO let your teacher know about injuries or conditions that might affect your practice. If you are injured or tired, skip poses you can't or shouldn't do, or try a modified version. Please notify your teacher when you are more than 8-weeks pregnant.
  7. Please put away any props that you use. And if borrowing a YB mat, please shake off after use, roll the mat up tightly and put away. If needed, use the spray bottle & washcloth to wipe down.
  8. Practice Ahimsa, non-violence, with your words and actions to yourself or others. Instead of trying to go as deeply or completely into a pose as others might be able to do, do what you can without straining or injuring yourself -HONOR YOUR LIMITS. You'll go farther faster if you take a loving attitude toward yourself and work from where you are, not from where you think you should be.
  9. Create an intention before the start of class. To help you focus, you might find it helpful to dedicate your practice to a certain intention. This might be to become more aware, mindful, release stress and negative emotions, more loving and compassionate, or healthier, stronger, and more skillful. Or it might be for the benefit of a friend, a cause—or even yourself.
  10. Don’t Skip Savasana - The final relaxation pose, called Corpse Pose — "Savasana" (shah-VAHS-ah-nah) in Sanskrit — is vital to your practice. It’s a time for stillness and deep rest that lets your body fully receive the benefits of yoga. If you absolutely must leave early, let your teacher know prior to class and leave quietly before Savasana starts. Be sure to allow sufficient time to collect your mat and belongings so not to disturb other students relaxation time.